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Government of Canada

Competencies are measurable characteristics of an individual which underlie performance or behaviours at work. By understanding which competencies apply to each position, you can demonstrate the skills, behaviour and knowledge needed to succeed in the position.

Behavioural Competencies

Behavioural competencies refer to the key interpersonal and personal attributes that are necessary for finance professionals.


Constructively adapts one’s style in the face of ambiguity, uncertainty and risk. Approaches new situations with an open mind, versatility and agility.

  • Identifies the potential impact of change on workload and brings forward to decision makers.
  • Seeks guidance, applies lessons learned and provides feedback where applicable.
  • Is flexible when faced with changes to work environment.


Aware of and responsive to the needs of stakeholders (client, colleagues, management) and environmental context.

  • Works collaboratively, relates effectively to others and shares information broadly.
  • Demonstrates an understanding of their role within the organization.
  • Actively participates in exchanges of ideas with others (i.e. at meeting or planning sessions).
  • Seeks honest feedback and learns from experience.
  • Works to develop new relationships.


Transmits information in a way that the message is understandable to the target audience, including virtual communication stemming from new workplace realities such as telework.

  • Communicates clearly and concisely, flow is logical and presents a reasonable sequence of thoughts in a timely manner.
  • Pays attention, filters information, and asks open ended questions to sustain informative dialogue.
  • Respectfully presents ideas in a persuasive manner.

Results Driven

Delivers well informed, effective solutions or options that are innovative and based on due diligence. Is savvy, able to think critically and solve problems to deliver well informed advice and strategies for results.

  • Takes into account information from various sources.
  • Understands due diligence requirements and details to be considered.
  • Identifies areas where solutions are required or brings forward ideas for improvement.

Strategic Lens

Aligns responsibilities with organizational priorities to reflect the strategic direction of the public service and position the sector and/or the organization for effective results.

  • Understands priorities of work unit.
  • Links information from individual work to form a comprehensive perspective.
  • Plans and adjusts work based on objectives and seeks clarification and/or direction, as necessary.